Effective Document

Privacy Policy

Primo Technology Solutions Limited respects your privacy and is committed to protecting the personal information of our customers and users across our software solutions.

Information We Collect

We collect information necessary to provide top-tier technology solutions, including POS systems, AI-powered assistants, and business automation services.

Personal

Name, email, phone, billing address, and business identity details.

Business

Product inventory, sales records, and employee information entered into systems.

Technical

IP address, browser type, device info, and system usage logs for performance.

How We Use Information

We use collected information to provide and improve our services, process transactions, deliver customer support, and operate AI-powered chatbots. All data processing is strictly aligned with improving system security and user experience.

WhatsApp & Meta Services

If you interact with a WhatsApp chatbot or Messenger integration, messages are processed to provide automated responses. We do not sell conversation data to third parties. Information is handled in accordance with Meta's policies and this Privacy Policy.

Data Sharing & Security

We do not sell personal information. We may share data with verified cloud hosting providers, payment processors, and legal authorities when required. We implement rigorous administrative and technical safeguards to protect your business assets.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your data. You may also object to certain processing activities or withdraw consent at any time by contacting our support team.

Primo Tech Solutions Ltd

132 Coconut Way Ocho Rios

info@primotechja.com +18768315488