How to set up delivery drivers and track deliveries

The delivery dashboard

Open Delivery Management. The dashboard shows total orders, deliveries in transit, active agents and the average delivery time.

Step 1: Add agents

Open Agents, press Add Agent, fill in their details and press Create.

Step 2: Assign orders

Open Orders. Delivery orders come from online orders, invoices, till sales and the Warehouse. Press Assign Agent on an order.

Step 3: Track

Each order moves through Pending, Assigned, Picked Up, In Transit and Delivered (or Failed). Agents update it from the driver Portal and capture a signature as proof. Tracking shows where deliveries are, and customers get a tracking link.

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