How to print multiple split orders from a single order in Checkmate POS

A split order sends one customer's order to your team as several separate tickets - for example drinks to the bar and food to the kitchen, or one ticket per person at a table. The customer still pays once; only the order tickets are split.

Step 1: Add the items and open Split Order

Add everything to the cart as usual. Then press the scissors icon in the row of buttons above the cart.

Step 2: Split the items

All the items start under Unassigned Items. Use a quick button or build the split yourself:

• Split evenly across 2 orders - shares the items between two tickets.
• Auto-split per item - one ticket for each item.
• Split items across 2 orders - puts different items on each of two tickets.
• Add Another Order - adds a ticket so you can tick exactly which items (and how many) go on it.

When every item is assigned, press Save Split - the button shows how many tickets you are making.

Step 3: Press Order

The cart now shows Split: 2 order tickets (or however many you made). Press the X on that strip if you want to undo the split. When you are ready, press Order at the bottom of the cart.

Step 4: Print the split tickets

The Order Ticket Preview opens. Press Print Split Order to print one ticket for each order. Print Order prints the whole order on a single ticket instead.

Tips

• Each ticket shows its own number (#1, #2...) and the same order number, so the team knows they belong together.
• Splitting does not change what the customer pays - you still take one payment at Checkout.