Getting started with Hotel Management

Where to find it

Industry modules are part of the Enterprise plan. Open Hotel Management from the Dashboard (under Property & Services). If you do not see it, ask your admin to give your role the hotel permission in User Management > Role Permissions.

First steps

  1. Rooms - press Add Room Type (for example Deluxe, with its rate; you can allow hourly or part-day booking), then Add Room for each room.
  2. Guests - press Add Guest.
  3. Reservations - press New Reservation and choose the guest, room and dates.
  4. Active Stays - press Check In Guest on arrival and Check Out when they leave.

Share your Public Stay Booking Link so guests can book online. Housekeeping tracks cleaning, and Room Charges collects what guests put on their room from the POS (turn on Hotel Mode in Settings > Business > Industries > Hotel - see How to charge a POS order to a guest's room).